Privacy Policy
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Effective Date: June 6th 2024
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1. Introduction
Welcome to Calathea Holistic Health and Wellness ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website www.calatheaholistic.co.uk (the "Site").
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2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, mailing address, and other identifiers.
- Appointment Information: Details related to your appointment bookings, such as date, time, and preferences.
- Health Information: Relevant health information provided by you to customize and optimize your massage therapy sessions.
- Payment Information: Credit card details or other payment information for processing transactions.
- Technical Information: IP address, browser type, operating system, and browsing habits collected through cookies and similar technologies.
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3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our massage therapy services.
- To process payments and manage transactions.
- To communicate with you regarding appointments, promotions, and updates.
- To personalize your experience and ensure your preferences and health needs are met.
- To improve our website and services based on your feedback and usage.
- To comply with legal obligations and protect our rights.
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4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Legal Requirements: Authorities if required by law or to protect our rights, safety, and property.
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5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
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6. Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Correct or update your personal information.
- Request the deletion of your personal information.
- Object to or restrict the processing of your personal information.
- Withdraw consent at any time where we are relying on consent to process your personal information.
To exercise any of these rights, please contact us at calatheaholistic@outlook.co.uk or 07467 623 125.
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7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, some parts of our Site may not function properly.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Calathea Holistic Health and Wellness
36 Award Road
Wimborne
Dorset BH21 7NT
CalatheaHolistic@outlook.com
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Thank you for trusting Calathea Holistic Health and Wellness with your personal information. Your privacy is important to us, and we are committed to safeguarding it.
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By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.